Thanks Lloyd for the U-tube piece on Croydon Tramlink. For over 40 years I have lived a few minutes walk from East Croydon station, where that film starts, and was I quite active in promoting for the tramway project, later living through the construction and reconstruction of the system. (The overall planning was fine, but the technical design could have been done by sixth-formers, and much of the building was done by cowboys, each sub-contractor certifying that his work satisfied the terms of his contract, without any outside supervision. The result was a lot of rubbish, which has been rebuilt at vast expense, paid for exclusively by the London ratepayers.
[Meanwhile the original contractors and sub-contractors, members of the public-private partnership, after taking their 'share' had spent vast sums of money on accountants, lawyers etc. to sort out internal squabbles over who was really to blame for all the mistakes].
Serious rebuilding the track started early this year and a vast amount has now been done, although there are some still some tricky little bits around the points between single- and double-track sections on the ballasted track, where the hired tamper can't do what has to be done with the human eye and hands.
Being a bit more cheerful, I would recommend anyone interested to visit the Nottingham tramway, opened five years later in 2004. Much, much more successful, although I can't say that our Croydon has been a failure. It's often packed out!
Peter