I encountered a neighbour of long standing last week on one of my dog walks. He is in his late eighties and has always been a person who had my respect, both as a decent human being, and, as a retired lecturer, an intelligent man. He told me that he had just been scammed, the old computer needing attention, we can deal with it for you scam, which could have cost him money, but his bank was very supportive. He has now made some changes to internet addresses, a/c nos etc. and he and his wife have bought new phones and junked their old numbers.
The point about this rambling intro is that my friend has been completely demoralised by these scumbags, and has suffered a considerable change in outlook, and not a favourable one either. I offered any support I could, but am saddened to see the way that this has left him, and feel that this is a difficult subject to push, because of both the Covid situation, and not wanting to make the position worse by banging on about it. Fortunately he does have support from his wife, who has been able to stay a bit more positive.
I think the moral is this: - if you don’t know who is on the other end of the line, put the phone down.