It seems to me, that neither the track or trams, were fit for purpose and surely there must be some grounds for the repairs to at least be part met by the company that provided/fitted the tracks, along with the tram manufacturer? The trams in the city centre were first not running while the tracks were put right, then because the drivers needed to get used to the new track and now because the trams themselves are faulty. You couldn't make it up...
The area near the Square Peg looks like a WW2 bomb has exploded in the road and the pavement (what there is of it) is now uneven and a tripping hazard, it has been like that for far too long. City Centre shops are right to be angry about this, as first they have been hit by the pandemic and now (at their busiest time of the year) by their location being a place to avoid due to constant repairs of one sort or another.