If the problem has only recently appeared ..Morturn, they come as an attachment on emails. The sort of thing that plays either a song or a joke. It has only been happening the last couple of weeks.
oldMoawk. Thank you, will try that and hopefully get some success.If the problem has only recently appeared ..
1) Download the video into your device
2) Rename it - change one letter in the name - make sure you keep the file extension.
3) Email it back to the sender and ask them to run the renamed video on their device
It will either show perfectly for them or maybe faulty as you are seeing it
Depending on the results we can possibly offer solutions for different methods etc ...![]()
Morturn thank you for your advice, will give it a goOk I thought so, email attachments are not a good way of sending videos because of data loss etc. If you can, either doing it directly with a USB memory stick or use a file transfer facility like we send it or drop box etc.
Has your windows 10 recently updated to 2004? I have just installed this latest version on a friends laptop and am getting a similar problem. I'm investigating!It has only been happening the last couple of weeks.
It comes up as Version1809 (build 17763-1282) whatever that means.Jumbo. Press Windows key + R , type winver (and enter) and it will display the version you’re using.
Thank you, that sounds like a good idea I will have to have a go at it with my grandkids, they are all quite techno minded. What are the differences in the windows versions and is it worth me trying to upgrade/change what I have?One way of sharing photos and videos with family or friends is to use the 'Screen Sharing' facility in either Skype or Zoom. If the other person runs the video in their computer, you see it on your screen.
I've been doing it with the other grandparents looking through all the videos and photos of the grandkids and other family photos. If I'm looking at the BHF they can see what I can see showing the old street pics etc. It is also useful for showing how to solve computer problems.
Skype is built into Windows so it is already in most computers and completely free and very easy to use. It can be installed in Apple devices.
Zoom has to be installed and has more settings aimed at business use but is free for home use. One feature in Zoom is the 'touch-up-my-appearance' button which gently smooths out any wrinkles you might have ...
Both systems can put a virtual backgrounds behind users but really needs a very fast i7 processor for decent results. Add a nice bookcase behind or a beach scene.
I've been using Zoom or Skype nightly during the lockdown months.
Version 1809 which you are using is two years old and I'm surprised Microsoft have not forced an update on you. The version updates take about 45 minutes dependent on how fast your internet connection is.Thank you, that sounds like a good idea I will have to have a go at it with my grandkids, they are all quite techno minded. What are the differences in the windows versions and is it worth me trying to upgrade/change what I have?
Thank you for explaining that. As you say my version seems OK so I will carry on with it for now, it's got nothing to do with me being useless!Version 1809 which you are using is two years old and I'm surprised Microsoft have not forced an update on you. The version updates take about 45 minutes dependent on how fast your internet connection is.
If you click 'Updates and Security' in 'Settings' you could see what Microsoft are offering. They would probably update you to at least 1909. The version updates can sometimes have problems and you usually get a 10 day 'roll-back' period.
I suppose if 1809 is running ok for you there is no need to change but they have supposedly built more security into the latest versions.
When I installed version 2004 (they day the issued it !) I did not notice much difference.