Not sure if this is the right place to post this as it is more of an ask for advice. My father in law who is 97 has had a man supposedly from Microsoft phone him several times informing him he has a virus on his laptop. He asks him to work through a series of exercises to eliminate the said virus. My father in law is very hard of hearing and so far he has not been able to complete the exercise and so he has asked the man to phone tomorrow when I am there so that I can follow his instructions. My ask is, does anyone think this is genuine or a scam? All help will be greatly appreciated .
Thank you.
Thank you.