Heartlands Hospital

[Bernard67Arnold]

Have just read about yet another serious mistake at Heartlands, with someone getting 10 times more than the proper dose
of a drug,my wifes brother Hoss was admitted there in 2003 with bladder cancer and never came out alive, we were not
very impressed with the standard of care he received and we visited every day and were there 4.40am one morning when
he passed away. As anyone in Birmingham got a good word for the hospital I wonder? Bernard

 

[Big Gee]

Hello Bernard,

sorry to hear about your bad experience at Heartlands. My mother died there in 2000 after a thankfully short illness, and I have to say that we couldn't fault the staff and the care they gave her. Everyone, Mom included, knew it was her last illness. She was completely mentally alert until a couple of days before she died, and she told us that all the nursing-staff were great and treated her with respect. Dear old mom even left an envelope with money in it so we could buy something for the nurses....but having said all that, losing a loved one in hospital is a traumatic experience under any circumstances.

Big Gee

 

[johndavies]

I worked four agency shifts at Heartlands 4 years ago and I was horrified at the standard of care in the areas I worked. Wards in excess of 30 beds, inadequate staffing and demotivated, exhausted staff. I came off shift feeling that I had worked in a Mash Unit.
This is regretably the norm in most of our hospitals now, I would personally refuse to be treated at Walsall Manor or Good Hope hospitals because of the same reasons. The vast majority of staff are professional and hard working but the clinical pressures they have to endure on a daily basis are enormous. There is no excuse however for negligence of the magnitude we have recently seen reported.
I am amazed the incident reported is not replicated many times over throughout the NHS.