I hope this is the right place to submit this!
I have recently had to change my PC as the HD had failed but I managed to have all my files transferred.
I am using Windows 10; Firefox; AVG security and FTM 2017.
In my download file I have copies of census pages; photos; baptism pages etc. When I try to copy one of these to the media section of the FTM2017 programme I get this message:- "Unable to copy - make sure files are not being used by other programmes".
Nothing else is running.
How do I solve this problem as everything was ok before the crash? Is there a box that needs to be ticked or unticked?
I would appreciate some help please.
Thanks in advance!
florna
I have recently had to change my PC as the HD had failed but I managed to have all my files transferred.
I am using Windows 10; Firefox; AVG security and FTM 2017.
In my download file I have copies of census pages; photos; baptism pages etc. When I try to copy one of these to the media section of the FTM2017 programme I get this message:- "Unable to copy - make sure files are not being used by other programmes".
Nothing else is running.
How do I solve this problem as everything was ok before the crash? Is there a box that needs to be ticked or unticked?
I would appreciate some help please.
Thanks in advance!
florna